Simon Malls, a retailing company that owns and manages Watertown’s Arsenal mall and several other malls in the region, said the shopping centers will offer customers new amenities this year to help ease the stress bound to come with the holiday season.
One of the amenity programs will have management staff approaching shoppers at the mall and offering them a small, unwarranted holiday treat, called “surprise and delight” by mall representatives.
The prizes in the “surprise and delight” program vary by mall, but can include vouchers for free coffee, a coupon for a free appetizer at a mall restaurant, or some candy to satisfy shoppers with a sweet tooth.
The giving of these small treats began on Black Friday, and will continue for every day during the holiday season, representatives said.
Simon Malls will also help shoppers lighten their load by offering easily identifiable security workers to help carry heavy, bulky purchases from the mall to the customer’s car.
The carry-out service is available Fridays, Saturdays and Sundays throughout the holiday season, including Christmas Eve, mall officials said.
The above mentioned amenities will be available at the Arsenal Mall, located at 485 Arsenal St. in Watertown, as well as other Simon Malls throughout the region, such as in Burlington, Danvers, Saugus, Peabody, Auburn, Marlborough, and Nashua, N.H., among others.
Another specific service at Arsenal Mall includes gift wrapping by the Watertown Youth Coalition. The coalition will wrap gifts now through Christmas Eve. They will be located on the bridge, and hours will vary. All proceeds will go to the host charity.
For more information, visit the Simon Malls company website at http://www.simon.com/.