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Elizabeth Cooney is a health reporter for the Worcester Telegram & Gazette.
Boston Globe Health and Science staff:
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Alice Dembner
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Liz Kowalczyk
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Friday, October 26, 2007

Teaching patients the right questions to ask

By Liz Kowalczyk, Globe Staff

The Partnership for Healthcare Excellence, a new nonprofit organization funded by Blue Cross and Blue Shield of Massachusetts, launched a public education campaign this week to encourage patients to ask doctors and hospitals more questions about their treatment and about safety practices.

Newspaper advertisements and a website currently focus on medication safely, preparing for surgery and for a safe stay in the hospital, and on choosing doctors and preparing for visits. The website tells patients how to research a doctor's background, and how to ask surgeons questions about their experience.

“The Partnership believes that consumers need and deserve a stronger voice when it comes to improving the quality of their health care,” said Jim Conway, chairman of the Partnership and senior vice president at the Institute for Healthcare Improvement, an organization in Cambridge that consults with hospitals.

Posted by Karen Weintraub at 12:16 PM
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