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Outages remain after electrical fire in Boston

March 15, 2012
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BOSTON—Some customers remain without power two days after smoky electrical transformer fire in Boston's Back Bay knocked out electricity to about 21,000.

Electric utility NStar said Thursday evening crews were working to restore the Prudential Center building and about 1,500 customers where a temporary cable overloaded. Some residents reported other scattered outages.

NStar chief executive Tom May said at a news conference the fire was caused by an unusual "catastrophic" connector failure between a substation housing the transformer and the transmission system. He said cables and generators are a temporary solution, and it's hoped an undamaged second transformer at the substation can be reconnected.

Massachusetts Turnpike ramps to the Back Bay remain closed.

State utility regulators said they'll require a full report from NStar. Boston Mayor Thomas Menino said NStar shareholders should bear the outage costs.

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