Lenox spa reaches $14.75m settlement over tips

600 Canyon Ranch workers to share it

Guests of Canyon Ranch, a luxury spa and hotel in the Berkshires, relaxed on the patio. (JODI HILTON FOR THE NEW YORK TIMES)

By Jonathan Saltzman

Globe Staff / October 23, 2008

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For 19 years, Canyon Ranch has cultivated an image as a stress-free nirvana for the well-off. Guests of the luxury spa and hotel in the Berkshires plunk down thousands of dollars for weekends of yoga, hydrotherapy, and deep-kneaded body massage. Never did they have to fret over tipping a massage therapist or healing-energy practitioner; an 18 percent service charge, they ... (Full article: 1024 words)