Fidelity Investments turns 60 this year. But its customers may not be in a celebrating mood.
IT'S 1 P.M. ON A SUNNY , cold Wednesday in Boston. The lunchtime people walk in quick, straight lines through Copley Square under the Romanesque gaze of Trinity Church. They're all in a rush, but I'm stopping them anyway, asking what Fidelity means to them. In this town, I don't need to explain that I mean the company, not faithfulness. ... (Full article: 4213 words)
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