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Yelling at MyFord Touch: A video lesson

Posted by Craig Fitzgerald  September 29, 2011 07:29 PM

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Ford's MyFord Touch infotainment system is perhaps the most complex, feature-rich new car option on the market. Save for one rotary volume knob, MyFord Touch removes all the physical controls you'd normally find on a car's center stack. Instead, they're replaced with touch-sensitive points and a large touchscreen LCD combining navigation, audio, climate, phone, and a host of other vehicle functions.

It's a great idea in theory. In reality, it's slow, cumbersome, and very distracting. And Ford's customers aren't too happy about it.

We sat in a 2012 Ford Explorer Limited and played with MyFord Touch like a first-time buyer would. Then we took a lap around New York's Monticello Motor Club and tried adjusting the climate control and radio at highway speeds.

The result? A lot of screaming and frustration. It's nice sometimes, but we can't recommend MyFord Touch, at least not until Ford releases a software upgrade.

This blog is not written or edited by or the Boston Globe.
The author is solely responsible for the content.

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Clifford Atiyeh is an automotive writer and car enthusiast . He has spent his entire life driving cars he doesn't own.
In the garage: 1995 21-speed Iron Horse, 2002 Jeep Wrangler X (by association)
Bill Griffith is a veteran Boston Globe reporter, having reviewed cars for more than 10 years and serving as assistant sports editor for 25 years. He was also the paper's sports media columnist.
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