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Bad throttle in your Volvo? Oil sludge in your Saab? Audi won't start? Car owners are using the Internet to investigate and share their cars' ailments, and, in some cases, prod manufacturers into addressing problems that might otherwise be dismissed as isolated incidents.

By Royal Ford
Globe Staff / January 8, 2007

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A woman from Milburn, N.J., was fearful of her new car -- and said so on the website ConsumerAffairs.com. (Full article: 740 words)

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