Getting the scoop at Logan

By Allison Knothe
Globe Correspondent / March 10, 2011

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Flight delays. Gate changes. Parking availability. Airport restaurants.

All this information and more (think: where to catch a cab or find the nearest ATM) is now available on an app being rolled out by a local company for travelers at Logan International Airport.

The free app, goHow Airport, was launched by Boston-based SapientNitro last year at Denver International Airport and is now available at 82 airports around the world, from Los Angeles to Hong Kong.

The app can be used on Apple’s iPhone, the BlackBerry, and tablet computers.

The company, which also offers the information on a website, eventually plans to add a version for smartphones using Google Inc.’s Android software.

Like other airports, Logan provides goHow with direct feeds of airport information, including flight delays, gate changes, and arrival times.

The app automatically sends notifications to travelers about any changes to their flights. For instance, when the flight is boarding, it will send a note that reads: “Please proceed to your departure gate.’’

“We hope goHow will help travelers that are both new to Logan and the experienced get more out of the airport experience,’’ said Matt Brelis, a spokesman for the Massachusetts Port Authority, which runs Logan.

Besides getting airport and flight information, users can give ratings for just about everything on the app. For some airports, travelers also can get coupons to airport concessions and check security wait times. (These features are not yet available at Logan, the company says.)

Christina Cassotis, vice president of leader airport services at Cambridge-based aviation consulting firm Simat Helliesen & Eichner Inc. — which helped SapientNitro develop the app — said the purpose was to fill a void in the airport experience so travelers can quickly find out “What can I eat, what can I do, and how far away is it?’’

John Capurso, a 51-year-old businessman who travels from Westford to California for business about once a month, installed the goHow app this week and said he plans to use it, although he was disappointed that it did not have more detailed parking information.

“For my first review of an app, it’s not bad, but you have to look at it for what it is intended for: This is an airport app. It is not a travel app,’’ said Capurso, who uses travel apps such as Tripit, which organizes all travel arrangements, including flights, hotels, car rentals, and dinner reservations, into one master itinerary.

Ryan Scott, director at SapientNitro, said all the information on the app is available in real time except for parking, but he said the company plans to make parking information available in real time in two to four weeks.

He also said SapientNitro plans to add more capabilities, including the ability to make hotel reservations.

“It’s how the traveler experience in an airport can and should work,’’ Scott said.

Allison Knothe can be reached at