NEW YORK — Users of the online budgeting site Mint.com got a scare when they opened their e-mail yesterday morning.
The site sent out a series of blank e-mails to users in the wee hours of the morning. There was no follow-up e-mail explaining the mysterious messages, raising concerns that the site was hacked. That’s alarming because Mint.com accesses the bank and investment accounts of its 4 million users.
The site says the e-mails were the result of a “misconfiguration from a test system.’’ Mint.com says its security wasn’t breached and that no customer data was compromised. But confused users had to seek out that explanation on the site’s community support section; the site hadn’t sent out a clarification e-mail by yesterday afternoon.
A Mint.com representative said about 11 million of the blank e-mails were sent from the marketing department. Not all users got the blank messages.
Chief executive Aaron Patzer said in a statement that Mint.com plans to update its homepage with the explanation and that an apology e-mail would go out later in the day.