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Lessons of Internet age

Citizen journalism shows how firms have learned to quickly embrace new technologies

By Joe Light
Globe Correspondent / July 16, 2005

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Just days after the London bombings, after which viewers sent captivating video taken by cellphone cameras to networks around England, CNN rode the wave of citizen journalism into its coverage of Hurricane Dennis. Network officials encouraged viewers, on CNN.com and on the air, to send in written stories, video, audio, and images -- some of which was included in the ... (Full article: 785 words)

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