More than 20,000 LG Electronics and Sears Kenmore Elite gas dryers are being recalled because they can fail to shut off even when the cycle is complete, creating a risk of fire,the U.S. Consumer Product Safety Commission said.
Problems with the South Korea-made dryers have led to more than 140 complaints, including more than 50 that involved burned or scorched clothes. The problem, the CPSC said, is the gas valve doesn't shut properly.
The dryers were sold between November 2009 and August 2010 for $650-$1500.A full list of model numbers and serial numbers for the dryers being recalled can be found here.
If you have one of the dryers, shut off the gas supply and stop using it until it has been fixed. Those who purchased their dryers anywhere but Sears should contact LG to arrange for a free gas valve replacement. Those who bought at Sears should get in touch with Sears.
To contact LG, call (866) 223-5355 weekdays between 9 a.m. and 8 p.m. Eastern Time, and on Saturday from 9 a.m. to 2 p.m. You can also between 8 a.m. and 2 p.m. As of Tuesday afternoon, links that were supposed to appear on the LG website were not apparent.
Sears customers can call (888) 375-9741 weekdays between 8 a.m. and 10 p.m. Eastern Time and from 7:00 a.m. to 6 p.m. on Saturdays. Sears also had left off a link to its recall information.
The author is solely responsible for the content.
About the author
Mitch Lipka is one of America's leading consumer journalists and advocates. He is an expert in product safety, recalls, scams, and helping consumers get out of jams. He is a nationally known consumer columnist and runs TheConsumerChronicle.com. He lives in Worcester. You can find him on Facebook or reach him at ConsumerNews@Aol.com