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While landline office phones are still very much in use, smartphones have become integral to business communications today. They keep us connected and can save headaches.
When you are late for an appointment because you’re stuck on a bus or train or in a traffic jam, you can alert the people. By calling you minimize the negative effect of being late.
Or when you’re on your way home and remember that you promised to get back to someone. Instead of having to wait until you arrive home, you use your smartphone to save the situation.
These instances represent opportunities for making good use of smartphones. But just because you need to use the phone for an important business reason doesn’t excuse you from being courteous.