W. Springfield IHOP agrees to settle allegations of labor law violations, Mass. AG Martha Coakley says

The owner of an International House of Pancakes restaurant in West Springfield has agreed to pay more than $100,000 in restitution and penalties to settle allegations that it violated several of the Commonwealth’s labor laws, the office of Massachusetts Attorney General Martha Coakley said Friday.

“The settlement agreement requires the employers of the West Springfield IHOP location, RME Enterprises and its president and treasurer Robert Max Evans, to pay more than $100,000 in restitution and penalties and to comply with the state’s wage and hour laws,” Coakley’s office said in a press release.

An attempt to reach Evans was not immediately successful.

Advertisement - Continue Reading Below

According to Coakley’s press release, waiters at this IHOP were required to share their tips with restaurant staffers who were not waiters. Waiters were also required to pay the cost of meals of customers who left without paying their checks. What’s more, waiters were required to pay for broken dishes.

One employee was fired when she resisted paying the bill of a customer who left without paying, Coakley’s release alleges.

As a result of the settlement, 174 workers will receive individual amounts ranging from about $40 to more than $1,700, depending upon their length of service at this restaurant, Coakley’s office said. 

“Workers deserve to be paid all of their wages, including tips,” Coakley said in a statement. “Restaurant employees should not have to front the business costs of the restaurant out of their pay.”

Coakley’s office said it began investigating this particular IHOP in late 2010 in response to a complaint made to the office of Massachusetts State Senator Gale D. Candaras.