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The consulting firm responsible for Massachusetts’ troubled computer system for managing unemployment claims is also facing problems in with an online unemployment benefits system in California.
Deloitte Consulting of New York rolled out a new unemployment benefits claims system for California on Labor Day, but three weeks later, about 80,000 claims are being paid late each day, officials said.
Officials in California’s Employment Development Department said the backlog is affecting people who were previously collecting benefits, not people who filed new claims.
Joanne Goldstein, the Massachusetts Secretary of Labor and Workforce Development, said California’s situation did not appear to be the same as in Massachusetts.
“It appears that the California experience is different from the launch here in Massachusetts,” Goldstein said.