Top 10 scams of 2011

Whether it's Mark Zuckerberg directly contacting you out of the blue or an e-mail from the government riddled with typos, don't believe everything you read. The Better Business Bureau investigates thousands of scams like these every year.
Here's a look at the bureau's top scams of 2011 -- including identity theft, social media switcheroos, and phishing -- as well as how you can identify and avoid them yourself. To learn more about scams, check out the Better Business Bureau's website.