Top 10 complaints of airline passengers
1. Flight problems
Number of complaints: 3,107
Air travel is not always reliable. Customers can often encounter flight problems or cancellations, delays, misconnections, or any other deviations from schedule with or without warning from the airline. According to FlightStats.com, complaints about canceled flights increased 22 percent over 2009, partially due to snow storms and the disruptions from the Icelandic volcano last spring.