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Firing housekeepers creates PR mess for Hyatt

Effect on bottom line of cancellations, boycott calls unclear

Demonstrators showed up in front of the Hyatt in Boston’s Downtown Crossing last week to protest the layoffs of housekeeping personnel. Demonstrators showed up in front of the Hyatt in Boston’s Downtown Crossing last week to protest the layoffs of housekeeping personnel. (Essdras M Suarez/Globe Staff)
By Megan Woolhouse
Globe Staff / September 25, 2009

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The firing of 98 housekeepers from Boston-area Hyatt hotels has created a big public relations mess for the hotel chain, one that experts say could take a long time to clean up. (Full article: 782 words)

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