The following is a transcript of a 911 call from the DCU Center in Worcester where cheerleader and Newton North High School graduate Lauren Chang was injured during a routine on April 13. She was treated at the scene by a emergency medical technician who was working the event, but died the next day of complications from collapsed lungs. Officials have said it took approximately five minutes for an ambulance to arrive on the scene, and at least one lawmaker is now pressing for standby ambulances to be present at all cheerleading competitions.
You can also listen to the call.
Note: When the participants are talking about a "traych," they are referring to an emergency tracheotomy, a medical procedure where a tube is placed directly into the windpipe through the lower neck to allow air into the lungs. The reference to "one of the privates" refers to a local private ambulance company.
DISPATCHER: 911 this line's recorded. What's your emergency?
CALLER NO.1: I'm at the DCU Center in Worcester. There's a girl passed out on the stage. She's having an allergic reaction.
D: Where is she ma'am?
C1: She just passed out after (inaudible). She's, like, in the DCU Center.
D: All right whereabouts inside, inside ...
C1: In, in one of the exhibition halls.
D: OK. Do you know which one?
C1: What exhibition hall is this? (Yells to someone at the scene)
UNKNOWN VOICE: (inaudible)
C1: What exhibition hall is this?
C1: Yeah, but which hall?
C1: Hall A.
D: Hall A?
D: OK. Do you know how old she is?
C1: Um, no. But I'm going to give this phone to somebody who can ...
D: All right. Can I transfer you over to the ambulance ma'am?
D: Hold on please.
C1: (To Caller No. 2) It's 911 do you want to talk to them?
CALLER 2: Hello?
D: All right, hold on one second OK?
PARAMEDIC: Paramedics, what's the address of your emergency?
C2: I'm in Worcester. Um, and we need an ambulance immediately. We have a cheerleader ...
P: What's the address of your emergency?
C2: Do you know the address is here? (talking to someone else at the scene) It's, it's the DCU Center. It's this huge convention center in Worcester. I actually don't know the physical address.
P: OK. Slow down sir. I can't understand you. You're at the DCU Center?
C2: I'm sorry.
P: Where in the DCU Center are you?
C2: We're in the main arena.
P: The main arena.
C2: In the DCU Center.
P: What section are you in?
C2: Um, right now I'm standing next to E7.
P: Section E7.
C2: Yeah there's a big power station at E7.
D: All right, what's going on?
C2: We had a cheerleader -- it's a cheerleading competition.
C2: And she got ki -- And it looks like she got kicked or um hit in the throat. Her face is all swollen. They're trying to get her air.
FEMALE VOICE IN BACKGROUND: They're trying to traych her.
C2: Um, they're trying to traych her.
P: They're trying to traych her right now?
C2: Yeah, that's what it looks like, yeah.
P: So she's unconscious and not breathing right now?
C2: She ... is she conscious? She is conscious. And they have her tubed.
P: O-kaaay. We're gonna send the amb ... is there an ambulance on scene there, sir?
C2: There, there could be I don't know. Let me ask one of the people who works here. Excuse me, sir (talking to someone at the scene) is there an ambulance here or no?
VOICE IN BACKGROUND: On the way.
C2: On the way. They say that there's one on the way but there isn't one here right now.
P: All right.
P: You can hang up, sir.
D: Sir, is this in the main...is this in, in one of the exhibition...?
P: Paramedic four with...
C2: Yeah it's in the exhibition hall.
D: OK. And it's, um A, right?
C2: Um, I'm actually not sure of the number. I'm standing next to a post that says E7.
D: OK. All right. Stay on the line with the EMS, OK?
P: ...cheerleader unresponsive. Reportedly tubed at this time. By who I don't know. Downtown, you still on?
C2: Yes sir.
P: Sir, you can hang up.
C2: OK, thank you.
D: It's Exhibition Hall A.
P: Exhibition Hall A?
P: All right, I got an ambulance going. There should a detail working over there from one of the privates but I'm sending a truck anyway.
P: All right, thanks. Bye.