The image on the left is the fax bank branches were supposed to receive. But the fax on the right is what they got.
Bank of America will reimburse Ashland for at least some of the costs incurred while responding to a bomb scare, which was caused by a misprinted internal bank fax.
The fax showed a lit match and a bomb with a fuse. The rest of the fax, which indicated that it was part of a bank promotion, did not print out.
Bank spokesman Ernesto Anguilla said the bank apologizes for the incident, which arose when staff at the bank’s Ledgemere Plaza branch thought a fax depicted a bomb threat. The incident caused the evacuation of the bank and about 15 other businesses in the plaza for three hours.
Anguilla said he believes bank staff “acted appropriately,” but said the bank will work with Ashland officials to reimburse the town for costs related to the response.
— Kyle Alspach
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